Privacy Policy

Privacy Policy – Dominion Care Services

  1. Purpose of Information Collection

Dominion Care Services collects information to:

  • Provide the services you request.
  • Verify your identity for security purposes.
  • Market our services and products.
  • Use non-identifiable data to generate general demographic and usage insights.

We retain business-related information for at least six years, supporting legal compliance and potential claims.

  1. Domain Name and Email Address

Your domain and email may be recognized by our servers, tracking pages you visit:

  • We do not disclose your email externally except to staff or contractors on a need-to-know basis.
  • This information supports communication, quality control, service updates, and additional offerings.
  1. Information You Post

Information submitted on our site (e.g., job applications) is used only to conduct business or respond to your inquiries, facilitating appropriate action based on your needs.

  1. Website Usage Data

Embedded software collects data on page views, site navigation, and visit durations to enhance user experience, without linking it to identifiable individuals.

  1. Financial Information

We do not collect or process any credit card information through our website.

  1. Credit Reference

To combat fraud, we may share limited information with credit agencies if a payment is disputed without prior resolution attempts.

  1. Third-Party Advertising

Our website does not host third-party advertisements.

  1. Information from Third Parties

We may receive aggregated, non-identifiable data from services like Google Analytics, without individual identification.

  1. User-Shared Content

If you provide content intended for third-party viewing, we are not responsible for external handling of such information. For example, resumes shared with third-party job listings are subject to external privacy policies.

  1. Cookies

Cookies help us improve website functionality and user experience by:

  • Recording consent for cookie use.
  • Enabling essential website operations.
  • Enhancing security on our contact form.
  • Collecting anonymous site usage data.

You may disable cookies, though this may affect site functionality.

  1. Telephone Communication

We may collect Calling Line Identification (CLI) information to enhance communication efficiency.

  1. Messaging

We record data from received messages to verify entitlement and respond accurately, without retaining identifiable information beyond the transaction.

  1. Complaints

Complaints are recorded for resolution purposes. When necessary, limited information may be shared with other parties, maintaining discretion.

  1. Job Applications

Job applications may be stored for up to three years for future contact purposes. Employment information is retained for six years after termination.

  1. Child Use

Our services are marketed for adult purchase, even when end-use may involve children. Individuals under 18 require parental or guardian consent for site use.

  1. Legal Disclosure

We may provide information to legal authorities under proper authorization, such as a court order or warrant.

  1. Legal Compliance

Our privacy policy aligns with Australian law, and we welcome feedback on jurisdictional compliance.

  1. Updating Information

You may update your information by contacting us; identity verification will be requested for security purposes.

  1. Information Removal

Contact us at info@dominionnursingagency.com.au to request information removal. We will verify your identity before proceeding.

  1. Data Processing Outside Australia

Our websites are hosted in Australia, though outsourced services may operate outside Australia.

  1. Complaints Procedure

For privacy complaints, please contact us directly. If unresolved, a formal written complaint may be submitted. Complex issues may require additional resolution time, with updates provided as necessary. Unresolved complaints may be directed to the Office of the Australian Information Commissioner.

  1. Privacy Policy Updates

We review this policy regularly to ensure it remains current. Please check back periodically.

Contact Us

Email: enquire@dominioncareservices.com.au 

Mail: Attn: Privacy Officer, PO Box 1059, St Marys NSW 1790

OAIC Contact: enquire@dominioncareservices.com.au