FAQs

Dominion Care Services is a National Disability Insurance Scheme (NDIS) registered provider offering personalized support services to individuals with disabilities to help them achieve their goals and enhance their quality of life.

The NDIS (National Disability Insurance Scheme) is an Australian Government initiative that provides funding to individuals with disabilities to access support and services tailored to their needs and goals.

Our services include personal care, household tasks, community participation, therapeutic support, plan management, and supported independent living, among others.

Yes, we are an NDIS-registered provider and comply with all standards and guidelines set by the NDIS Quality and Safeguards Commission.

Eligibility is determined by the NDIS. Generally, individuals under 65 with a permanent and significant disability residing in Australia may qualify.

You can contact the NDIS directly to begin your application or visit the NDIS website for guidance. Our team can also provide support and advice during the process.

Yes, we can provide guidance and support to help you understand and navigate your NDIS plan and funding.

You can request a plan review with the NDIS. Dominion Care Services can help you prepare documentation and advocate for the support you need.

While our primary services are for NDIS participants, we may offer private care options for individuals without an NDIS plan.

Contact us via phone, email, or our website to arrange an initial consultation. We will discuss your needs, goals, and preferences to create a tailored support plan.

Yes, we believe in choice and control. You can select support workers who best suit your needs, preferences, and cultural values.

This depends on your NDIS funding and personal goals. We will work with you to create a schedule that aligns with your plan.

You can contact us at any time to adjust your services. Flexibility is key, and we strive to accommodate your evolving needs.

Yes, our team members are experienced, qualified, and continuously trained to provide high-quality and compassionate care.

SIL is a service where we assist participants in developing skills and living as independently as possible while residing in a shared or individual home.

Yes, we provide access to a range of therapies, including physiotherapy, occupational therapy, speech therapy, and psychological support.

Yes, we offer respite care services to give primary caregivers a break while ensuring participants receive professional and attentive support.

Plan management is a service where we help you manage your NDIS funding, process invoices, and ensure compliance with NDIS guidelines. We do not offer this service.

Services are billed in line with the NDIS pricing arrangements and price limits. We provide transparent invoicing and documentation for all services delivered.

Support Coordination helps NDIS participants understand and use their plans effectively, connecting them with suitable services and managing challenges.

Specialist Support Coordination is designed for participants with complex needs requiring additional assistance to manage their NDIS plans and coordinate services.

Yes, we assist in finding, negotiating, and managing service providers to ensure they align with your goals and needs.